Cancellation & Refund Policy

Our policy is designed to ensure clarity and satisfaction for our customers. Please be aware that all sales are final, reflecting our commitment to custom designs. Below are the guidelines for handling any issues:

Cancellation Policy: Once an order is placed, it quickly enters our production queue. As all our designs are custom, we cannot accommodate cancellations.

Refund Policy: Given the nature of our custom products, all sales are final. Custom or personalized items are non-returnable unless an error is proven to be on our part. Items incorrectly created by us are eligible for return within 100 days. Please contact us for any issues.

Damages and Issues: Inspect items upon receipt. If you find any defects, damages, or incorrect items, contact us immediately so we can resolve the issue.

For questions or support, get in touch with our team today.

Discover endless possibilities with The Paper Crane and Co. Our innovative designs and high-quality products elevate your brand and personal projects to new heights. Whether you're looking for custom apparel, vibrant posters, or personalized stationery, we cater to all your creative needs with precision and care.

Contact us today to start bringing your vision to life and experience exceptional service every step of the way.